Charket v1.10 release notes

New in Charket 1.10

  1. Support sending and receiving emojis with the Live Chat window.
  2. Support transferring a WeChat follower from one agent to another.
  3. Support sending mass message by tags.
  4. Added a list showing previously sent mass messages.
  5. Improved the QR code generation UI.
  6. Support synchronizing all WeChat menus when a WeChat business account is linked to Salesforce for the first time.
  7. Improved the UI for creating image/voice/video messages.
  8. Support dynamic fields when creating a new case from chat messages in the Live Chat window.
  9. Added the API support for routing incoming WeChat requests to agents based on predefined assignment rules.
  10. Bug fixes.

Jair Zheng

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